|
|
CUSTOMER TESTIMONIALS
The installers are here and doing a terrific job! JQ and his tech are so helpful and have really done a great job on my old yucky kitchen floor. It looks a hundred times better. From the in home decorator/salesman John, to the folks who have repeatedly called to make the appointment, to confirm the order and remind me they were coming To the technician who called to tell me what time he would be here and was here when he said he would. . All have been great and very helpful. I am delighted with my new floor! Your 18 month no payment/no interest terms made it possible for a single mom to get the floor of her dreams. Jon/Sales did a great job explaining terms, explaining the process, assisting in selection of materials and your installation crew, Ryan, Robert and Eric were top-notch! Not only did they do a GREAT job on the installation of the floor (it looks gorgeous! It looks like I have a whole new house), but they also cleaned and put my home back in order - better than it was before they came. Robert noticed that my couch leg was broken (it had been broken for a year) and didn't leave until he fixed it; even after working 9 hours to install my floor. They all went "the extra mile" for me as a customer and I truly appreciate it. Customer service is key in any business and it appears you have a great team! Be assured, I will recommend your services to anyone in need of new flooring. I send my best wishes for success for Simply Floored for the balance of 2007 and beyond! Elise "I would like to let you know how happy my wife and I were with the installation at our home on 9/24. Rudy and his team did a great job!" Jarret “I am very pleased with the floors that I chose. I love the patience and care given to the presentation. I was very apprehensive in choosing to go from carpet to laminates, but I was assured that quality and care would be given throughout the installation. I was very pleased with the results.”
Thank You
Pamela “As a Simply Floored customer, I was really satisfied with the all around results. I had just moved in my first house and I knew nothing about floors or anything else regarding a house for that matter - my sales representative, Brad Forgette, was excellent in helping me pick the right flooring which was affordable and practical. Just as Brad said, the workers came laid my floors in the exact Time that was stated, when they left - my floors looked great! I was really happy with everything that Brad, Rasheda, Scott and PJ did for me. When ever I need any flooring done - I will always choose Simply Floored. Thank you again!”
Vanessa “We were thrilled with the service and quality of your product. You really DO get what you pay for!”
Antje “My total experience was awesome! Not only was the price unbeatable but Miguel did not leave until arrived home which was about 6:30 p.m. after installing carpet the entire day. Miguel was still very pleasant and was more concerned that I was pleased with the service. I will recommend Simply Floored in a heartbeat!!!”
Octavia “We had a great experience with Simply Floored. Starting with the professional and courteous salesman who came to our home with carpet and hardwood samples to the polite and thorough installation teams, everyone worked hard to make sure we were completely satisfied. When we weren't happy with the edqing on the stairs, your customer service reps and installation team responded quickly and efficiently to re-do those areas. I would definitely recommend your company to anyone looking for new floors and in fact, I have already told my niece and several friends to give you a call. Everyone loves my new floors.” Thanks for everything and for making such a major project a minor inconvenience.
Eden “We were very impressed with the quality customer service and the ease of doing business. Dan Wangerin was very knowledgeable about the products and did a great job explaining the entire process from start to finish. We were pleased with the follow up phone calls and information we received throughout the entire process. The entire experience was refreshing. We especially appreciate the consideration dealing with our son’s special needs. The installer made sure we were totally satisfied with the finished product. We will definitely be a repeat customer. We have already shared our experience with several friends!!!!” Thanks for everything
Deborah Sumner “The whole experience with Simply Floored was great. What most impressed my wife and I was the knowledge and experience of everyone we interacted with during the installation of our carpeting. We use the word specialist, because the individual truly new the product. We did not feel pressured or rushed in making our choice of carpeting. The specialist went over all the grades of carpeting and hardwood that would suit our home. The next day we received a call from Simply Floored to go over our entire order. We were kept informed during the entire process. When the carpeting came in, the installation was great. The installers were very knowledgeable and friendly. I ask one of the installers, how long he had been installing carpeting. He had more than thirty (30) years experience. The day after the installation of our carpeting Simply Floored called to ask how we felt the installation of the carpeting went. We are recommending Simply Floored to our friends and co-workers. Just the other day a co-worker asked about our experience with Simply Floored was. As I told her Simply Floored has a wonderful selection of products to choose from, we shopped from our living room, and everyone from start to finish with the company was extremely knowledgeable.” Thank you,
Rick and June “The experience we had with Simply Floored was wonderful….Simply floored is professional and very customer friendly!”
Donna “Simply Floored did a great job putting in the new floor of our laundry room! Thanks again!”
Tracy “My husband found Simply Floored one day while surfing the net. We have always wanted to get the floors re-done in our home but could never find a company that had what we were looking for. A few months back, we decided to give Simply Floored a call and set up an appt for a free estimate. The sales rep, Marlin Heard, came out and showed us some samples. We told him what we thought we were looking for and he found the PERFECT hardwood floor for our home. Marlin was EXTREMELY helpful and even took time to show us some porcelain tile samples for our kitchen. We immediately put in our order for the hardwood floors and told him that we’d DEFINITELY be calling at a later date to do the tile. Simply Floored customer service reps kept us posted on when the flooring would be in. They called and set up an installation date. The installers showed up on time and IMMEDIATELY got to work. One of the rooms we were having done is my Mother In Law’s bedroom. To keep from inconveniencing her, the installers promised us that the job would be done in one day. And it was!!! Our floor is GORGEOUS!!! I’ve been calling all of our friends and neighbors to come and see it J. I am totally looking forward to having the kitchen tile done soon. I can’t thank Marlin and Brent enough for all they did for us during this transaction. I will highly recommend Simply Floored to others. Thanks SOO much!!!”
Marque & Dawn “I am very happy with my experience with simply floored. I had used another flooring company for a couple of projects. After dealing with those people it was a breath of fresh air to deal with your company. Your sales person was on time and very professional. The same goes for your installation crew. The best part was I saved over $400.00 using simply floored, and the flooring looks better than my expectations.” Thank you
Barbara |
